Welcome to Ken’s portfolio!
I’m Ken - a digital product builder with + 4 years of experience in product design and management consulting, with an educational background in technology management.
I’m seeking product management and design roles to create innovative solutions that delight customers.
My building instruction
As a five-year-old, I received a gift that would shape my entire future: my first LEGO set. It wasn't just a toy; it was the key to a world of endless possibilities. While other kids were content with their trains and cars, I was busy constructing imaginary vehicles with LEGO.
This passion for building and creating led me to pursue design in my first two years of college. I dreamed of becoming an industrial designer, designing LEGO one day.
As tech giants like Facebook, Google, and Amazon rose to prominence, I recognized the crucial role of tech and business skills in innovation. This led me to transfer to business school, studying management information systems to bridge the gap between business and technology.
Post-graduation, I joined McKinsey & Company, believing it was my dream job. While helping global companies solve problems, I rekindled my passion for design. This led me to discover UX design – the perfect blend of technology, design, and business.
For the past 3 years, I've created digital solutions for mobile apps and web platforms, where I'm building with design components, unlocking endless possibilities just like I did with those LEGO bricks all those years ago.
Enhance account security with real-time ID check
Achieved a 98% overall completion rate, with 76% completing under 6 seconds through user testing and iteration
Inform product decisions through fail ed delivery experience research
Found key insights on user behavior, which helped develop help center content, using surveys and in-depth interviews
Increase conversion rate by 3% by revamping vehicle selection
Reduced the wrong vehicle selections through problem analysis and design component development
Reduces time spent on creating a course progress report by 76% with the new course dashboard
Simplified school admins' course progress analysis and reporting through user interview, requirement definition, and testing
